Terms

GENERAL TERMS AND CONDITIONS




Sect. 1 Scope of validity, customer information

The following General Terms and Conditions (GTC) govern the contractual relationship between Florence Oriwo, Pestalozzistr. 25, DE-22305 Hamburg, http://www.oriwo.de and consumers and entrepreneurs who purchase goods in our shop. Conditions that oppose or differ from our terms and conditions are not accepted by us. The contract language is German.


Sect. 2 Conclusion of contract

(1) The offers on the Internet represent a non-binding invitation to you to purchase goods.

(2) You can put one or more products into the cart. In the course of the order process you enter your data and desires concerning payment method, delivery modalities etc. Once you have entered your information and clicked the order button, you submit a binding offer to conclude a purchase contract. You can also submit a binding order by telephone or by fax.

(3) With the immediate submission of confirmation of receipt by e-mail or by fax the offer will also simultaneously be deemed accepted and the sales contract concluded. In the case of a telephone order, the purchase contract is deemed valid if we accept your offer immediately. If the offer is not accepted immediately, then you are no longer bound to it.


Sect. 3 Customer information: Storage of the contractual text

The contract with the item details (e.g. kind of product, price) will be stored by us. The GTC we send to you too, you can call the GTC at any time in addition, over our web page. As registered customer you can access your passed orders over the customer login range: My Customer Account.


Sect. 4 Customer information: Correction Note

You can amend your entries at any time before submitting the order by using the delete key. We will keep you informed throughout the checkout process of further correction options. You can terminate the order process also at any time by closing of the browser window completely.


Sect. 5 Retention of title

The purchase item remains our property until full payment is made.


Sect. 6 Expiry of your warranty claims

(1) The warranty complies with the statutory provisions.

(2) Consumer warranty for used goods
Your warranty due to defects in used goods expires one year after delivery of the item sold to you. Exceptions to this rule are claims for damages, claims against defects that we fraudulently concealed and claims from a guarantee of the condition of the item that we have assumed. For these excluded claims, the statutory limitation periods apply.

(3) Business warranty for entrepreneurs
Your warranty claims due to defects in purchased goods expire one year from the transfer of risk. Exceptions to this rule are claims for damages, claims against defects that we fraudulently concealed and claims from a guarantee of the condition of the item that we have assumed. Also excluded is the right of recourse under § 478 BGB. For these excluded claims, the statutory limitation periods apply.


Sect. 7 Limitation of liability

We exclude liability for minor negligence in breach of duty, provided such breaches do not involve essential contractual obligations, damages caused by death, bodily injury, impaired health or guarantees or affect claims under the Produkthaftungsgesetz (ProdHaftG, Product Liability Act). Same is valid for obligation injuries of our executing aides and our legal representatives. Belonged to the contract-substantial obligations in particular the obligation to hand over and for you the property to it provide to you the thing. Further we have to provide the thing for you freely from special and defective titles to.


Sect. 8 Jurisdictional venue

The exclusive jurisdictional venue for all disputes arising under this contract is our registered office, if you are a merchant.

1 Applies to shipping within Germany. Information about shipping policies for other countries can be found here: Payment and Delivery Information
2 In accordance with Kleinunternehmerstatus exception of §19 of the German Value Added Tax Law, we do not collect or display VAT. Die EU-Kommission stellt eine Plattform für außergerichtliche Streitschlichtung bereit. Verbrauchern gibt dies künftig die Möglichkeit, Streitigkeiten im Zusammenhang mit ihrer Online-Bestellung zunächst außergerichtlich zu klären. Die Streitbeilegungs-Plattform finden Sie hier: http://ec.europa.eu/consumers/odr/ Unsere E-Mail für Verbraucherbeschwerden lautet: info@oriwo-design.de